Frequently Asked Questions
Everything you need to know about shopping with Dista.
What is the typical shipping duration for an order?
Most orders are processed within 1-2 business days. Standard shipping generally takes 3-7 business days depending on your location, while expedited options are available at checkout.
What is your return policy?
We offer a 30-day return policy for most items. Products must be in their original packaging and unused condition to qualify for a full refund.
How can I track my package?
Once your order ships, you will receive an email containing a tracking number and a link to monitor your delivery progress in real-time.
Which payment methods do you accept?
Dista accepts all major credit cards (Visa, Mastercard, American Express), PayPal, Apple Pay, and Google Pay for a secure checkout experience.
Do you offer international shipping?
Yes, we ship to over 50 countries worldwide. Please note that international orders may be subject to local customs duties and taxes upon arrival.
How do I contact customer support?
Our support team is available via live chat on our website or through email at support@dista.com. We aim to respond to all inquiries within 24 hours.